WhatsApp opens 4× more often than email. Campaign Rail turns that attention into orders — with abandoned-cart flows, order updates, review requests and re-engagement built for D2C.
Templates, triggers and reports are pre-wired — not just "how to build it yourself".
Auto-send a friendly nudge with the exact product image, price and a one-tap link back to checkout. Follow-up two hours later with a small coupon if they haven't come back.
"Order confirmed", "Shipped — track here", "Out for delivery". Cuts your "where's my order" support tickets by 60% and lifts CSAT.
One-click "Yes, ship it" / "Cancel" button on WhatsApp before your ops team packs. Cuts RTO (return-to-origin) losses that eat D2C margins.
Ask for a review, then offer a "reorder in one tap" for consumables (skincare, supplements, coffee). Compounds LTV without ad spend.
"Hi {{1}}, you left {{2}} in your cart 🛒 — still want it?"
"Come back for {{2}} — here's 10% off. Code: {{3}}. Expires in 24h."
"Order #{{1}} confirmed! We'll ship it by {{2}}. Track anytime here."
"Your order #{{1}} is out for delivery today. Rider: {{2}} · {{3}}."
"Please confirm order #{{1}} for ₹{{2}} (COD)." · Buttons: Confirm / Cancel
"Hope you loved your {{1}}! Would you rate it? ⭐⭐⭐⭐⭐"
